1. Intellectual Property
1.1 Except for User Material (as defined below), all content and material made available on the Site (collectively "Site Content"), including, without limitation, catalogs, product photos and images, graphics, designs, artwork, text, written/editorial material, audio, videos, animations, databases, layouts, user interfaces, software programs (including their source code and object code), and social media applications and plug-ins, belong exclusively to us and/or our licensors and business partners, and are protected by U.S. and international copyright laws.
1.2 The terms, Dew Drop®, EveryReader®, Families That Care®, Families That Care Guiding Good Choices®, Guiding Good Choices®, Health Tips®, Keeping Tabs®, Know What?®, On®, Pocket Minder®, RealStyle®, Scriptographic®, Scriptography®, Staying Connected with Your Teen®, Supporting School Success®, Way To Grow®, We Wonder®, What's Up®, Who Knew?®, and Write From The Heart® are trademarks of CBC IP Holding, LLC, and are protected by U.S. federal and state laws. All other marks and logos are trademarks and/or service marks of their respective owners.
1.3 As used herein, "User Material" means any visual, graphic, pictorial, photographic, written, or other material furnished to us by any user of the Site. You retain ownership of all User Material furnished by you, but subject to your license grant to us as set forth in Section 2.6 below.
1.4 The artwork, designs, trademarks and logos shown on products on the Site are for illustration purposes only and do not represent endorsements by – or production for – the owners of such artwork, designs, marks or logos. Such illustrations are not meant to be advertisements. Items as pictured with third-party trademarks, designs and logos are not for sale to anyone other than those expressly authorized by the owners of such trademarks, designs and logos.
2. Terms and Conditions of Use
2.1 Eligibility: By using the Site, you represent and warrant that: (i) you are at least 18 years of age when using the Site; (ii) all information you submit to us on the Site is your own information and is truthful and accurate; and (iii) your use of the Site does not violate any applicable law or regulation. Only persons who are 18 or older are permitted to register and make a purchase on the Site. We reserve the right to verify your age before any registration or purchase by you is allowed on the Site.
2.3 Prohibited Conduct:
2.3.1 Except as expressly stated in Section 2.2 above, you may NOT copy, reproduce, download content from, republish, redistribute, create derivative works from, modify, reverse-engineer, disassemble, decompile, or otherwise use or exploit the Site or any Site Content. In any event, you may NOT make any illegal, abusive, harmful or improper use of the Site or any Site Content, or do anything that interferes with other users’ access and use of the Site or any Site Content. Without limitation to the generality of the foregoing, you are strictly prohibited from: (i) hacking, mail-bombing, flooding, overloading, attacking or otherwise sabotaging or interfering with the Site or our system, network or server; (ii) making unauthorized access (including access that exceeds the scope of authorization) to the Site, our system, network or server, or any user account; and (iii) crawling, scraping, or otherwise collecting or taking any data or Site Content from the Site, including through the use of bots, web crawlers, or similar automated programs or processes.
2.3.2 Except for the limited purpose of making truthful and non-misleading references and attributions to us, the Site, and/or our products and services, you may NOT make use of any of Our Marks, or any variations thereof, for any purpose or in any manner, without our express prior written authorization. In any event, you may NOT use any of Our Marks in connection with any product or service in any way that is likely to cause confusion or deception, or in any manner that disparages or discredits us or the Site. In addition, you may NOT use any of Our Marks in meta tags or as ad keywords without our express prior written authorization.
2.3.3 You may NOT furnish any User Material that: (i) violates or infringes any copyright, trademark, trade dress, right of publicity, right of privacy, or any other property, personal or proprietary right of any person or entity; (ii) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (iii) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
2.4 User Material Furnished by You: By furnishing User Material to us, (i) you grant to us a non-exclusive license (with the right to sublicense to our suppliers and our fulfillment partners) to use and reproduce such User Material to make custom products in fulfillment of your order(s) with us; (ii) you represent and warrant that you own and control all rights in and to such User Material and have the legal right and authority to grant the aforementioned license to us; and (iii) you agree to defend, indemnify and hold us and our officers, directors, employees, agents, Account Executives, sales representatives, suppliers, and fulfillment partners harmless pursuant to Section 4.1 below, in the event any User Material furnished by you infringes upon, violates or misappropriates any property, personal or proprietary right of any person or entity.
2.5 Account Security: If you have an account on the Site, you are solely responsible for safeguarding your account access information (including username and password). If you share such information with others, you will be responsible for all activities on your account by those with whom you share account access information, including all communications, submissions, purchases, and other transactions made through your account. You shall immediately notify us of any unauthorized use of your account access information or any unauthorized or suspicious activity on your account.
2.7 No Warranties: BY USING THE SITE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE SITE AND ALL SITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE AND ALL SITE CONTENT, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES OF TITLE AND NON-INFRINGEMENT. WITHOUT LIMITATION TO THE GENERALITY OF THE FOREGOING, WE DO NOT WARRANT OR GUARANTEE THAT THE SITE OR ANY SITE CONTENT IS ERROR-FREE, UNINTERRUPTED, OR WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.
2.8 Limitation of Liability: BY USING THE SITE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL WE BE LIABLE UNDER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF USE, LOSS OF SALE, LOSS OF DATA OR INFORMATION OF ANY KIND, OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) ARISING FROM OR IN CONNECTION WITH THE SITE OR ANY SITE CONTENT, OR YOUR USE OF (OR YOUR INABILITY TO USE) THE SITE OR ANY SITE CONTENT, REGARDLESS OF WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
3. Terms and Conditions of Sale
By placing an order with us on the Site (including a telephone order placed with our e-commerce customer service team), you acknowledge and agree that your purchase is expressly subject to all of the additional terms and conditions set forth below. Please note that we are not bound by any terms or conditions written, printed or otherwise included in any correspondence or documentation provided by you, unless we expressly and affirmatively accept such terms or conditions in writing.
3.1 Order and Fulfillment Process:
Immediately after you place your order online, you will receive an automated confirmation email from the Site.
3.2 Order Change/Cancellation:
3.2.1 Change/Cancellation of Stock (Non-Customized) Products: If you wish to make a change to your order, please contact us as soon as possible. We will make every effort to assist you, but if the order is too far along in our shipping process to affect a change, the order will ship and be billed. You may then utilize our return policy (section 3.5.1)
3.2.2 Change /Cancellation of Customized Products by You Before the Pre-Production Phase Begins: You can change or cancel your order without incurring a change or cancellation fee in most cases. For a change order, the pricing may change from the original quote depending on your new requirements.
3.2.3 Cancellation by Us Due to Shipment Delay: If, through no fault of yours, we are unable to ship your order by the shipment date that we have expressly and affirmatively confirmed to you in writing, we will promptly notify you of the situation and propose an alternative shipment date for your consideration. If you affirmatively accept our proposed alternative shipment date, the new date will supersede and replace the previously confirmed shipment date. If you do not accept our proposed alternative shipment date, we will cancel your order and issue a refund to you for the amount you previously paid for the canceled order.
3.2.4 Cancellation by Us for Other Reason: We reserve the right to cancel your order at any time for any reason upon written notice to you. In such case, we will issue a refund to you for the amount you previously paid for the canceled order.
3.3 Pricing: All prices are subject to change from time to time, and your purchase will be based on prices in effect at the time of order. All prices are exclusive of sales and other applicable taxes, shipping and handling and freight charges, and insurance costs, all of which will be your responsibility. When you place an order on the Site, we will provide an ESTIMATED total price which will include ESTIMATED sales and other applicable taxes, shipping & handling, etc. However, you acknowledge and agree that the final purchase price will be as stated on our invoice, which we will issue to you after your order has been shipped.
3.3.1 Sales Tax: We are a registered reseller in all states that collect sales tax. We must therefore collect appropriate state, county and/or city sales/use tax for your "Ship To" address (other than addresses in Delaware, Montana, New Hampshire and Oregon). If you are an organization that is exempt from sales tax, during checkout you will have the opportunity to tell us that your order is tax-exempt. However, we must have your current tax exempt certificate on file or your invoice will include applicable sales taxes. If we do not have a copy of your current tax exempt form on file, we will request and ask you to submit within 5 days of placing your order. Otherwise, your order will be shipped and billed with sales tax included.
3.3.2 Shipping & Handling Charges: During checkout, we will provide you an estimate for shipping and handling charges for your order. Final charges will be calculated by the carrier based on the final weight and carton dimensions of your order. Your order will usually ship 1 to 2 days after receiving your order. Note that for bulky or oversize items (such as sport water bottles), the final shipping and handling charges may be more than our estimate provided during checkout due to oversize shipping cartons. Products at risk of such underestimation will be denoted on the product detail page.
3.4 Return Policy:
3.4.1 Return Policy for Non-Customized Products: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that your received it, and in the original packaging. Please contact us for a Return Authorization Number before shipping items to us (see the Contact Us page).
3.4.2 Refund Policy for Returns: Once we receive your item(s), we will inspect it and notify you on the status of your refund after inspecting the item. If your item is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within an undetermined number of days, depending on your card issuer’s policies (see the Contact Us page).
3.4.3 Shipping Policy for Returns: You will be responsible for paying your own return shipping cost, unless the item(s) is defective. Original shipping costs are non-refundable.
3.6 Payment Terms:
3.6.1 Except as otherwise provided in Section 3.5.2 below, all purchases must be paid for in advance at the time of order.
(i) Payment by credit card is the fastest way to get your order into production, and we accept VISA, MasterCard, Discover, American Express, and Smart2Pay™. We will authorize your credit card while your order is being processed, but your credit card will not actually be charged until after your order has been shipped.
(ii) If you use a debit card, your bank will hold funds from your checking account at the time of authorization, but not remit the funds to us until the order is invoiced by us. When the order invoices, any difference from the original authorized amount will be credited to your checking account and then your bank will remit payment to us.
(iii) By using a credit card or debit card, you represent and warrant that: (i) all credit/debit card information you supply to us belongs to you and is current and accurate; and (ii) all charges incurred by you will be honored by your credit card company or your bank.
Please contact Customer Service (see the Contact Us page) if you wish to pay by check or money order.
3.6.2 We may extend credit to qualified online customers upon a credit review. For any purchase made on credit (if and to the extent extended by us), the following applies:
(i) Payment is due Net 10 Days from date of our invoice (which may be sent to you via email or postal mail). You shall pay all invoices when due and shall not make deductions of any kind from any payments due to us. All remittances shall be made payable to "HALO Branded Solutions" and be sent to the address designated on our invoice. We do not accept cash or remittance that is not made payable to "HALO Branded Solutions." You are solely responsible to pay your bank charges associated with your remittances.
(ii) A finance charge of 1.5% per month (which is an ANNUAL PERCENTAGE RATE of 18%) will be added to your account if it is more than 30 days past due. If your account is in collection, you agree to pay all costs of collection, including attorney fees, incurred by us in collecting any amount which you have not paid when due. Our acceptance of any partial payment shall not operate as an accord and satisfaction, and shall not preclude us from recovering any remaining balance, notwithstanding any endorsement or other writing by you purporting to characterize such payment as payment in full.
If you make any arrangement or assignment for the benefit of creditors, or if there shall be instituted by or against you any proceeding under any bankruptcy, reorganization, or insolvency law of any jurisdiction or for the appointment of a receiver or trustee in respect to your assets, or if you commence liquidation or winding up of your business, then without prejudice to any other right or remedy available to us, we shall have the right to cancel all your pending orders and cancel or suspend all further shipments to you without liability; for any goods that have been delivered to you but not yet paid for, payment therefor shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary; and for any goods that are in the process of being delivered to you, we shall have the right to either stop and cancel the delivery or require payment of cash upon delivery.
We shall have the right to (i) set credit limits on your credit account as we see fit and to withhold further credit at our sole discretion and (ii) at any time terminate your credit account and not to allow any future purchases.
3.6.3 All payments must be in United States dollars. Your current and complete billing address and contact information must be included with every order.
3.7 Shipping Terms:
3.7.1 We shall not be bound by any shipping date requested by you, unless we expressly and affirmatively accept such date in writing. Unless expressly otherwise stated, all shipping dates provided by us are ESTIMATES ONLY. We reserve the right to ship your order earlier than the date specified. We also reserve the right to make partial shipments with respect to an order. You agree that partial shipments will be separately invoiced and paid for when due, without regard to subsequent shipments.
3.7.2 Unless expressly otherwise stated, all orders will be shipped F.O.B. our loading dock or our supplier’s loading dock. Title and risk of loss and damage will pass to you when the goods are put into possession of the freight carrier for delivery to you, at which point our responsibility for loss and damage to the goods shall terminate. All claims for loss or damage during transit must be made to the freight carrier.
3.7.3 Our standard carrier is UPS. We offer Ground, Next Day Air Saver and 2nd Day Air. If you require additional options, please contact Customer Service (see the Contact Us page). If you prefer to use your shipping account, you will have the opportunity to enter your shipper and account number during checkout.
3.8 Defective Products:
3.8.1 All claims for defective products must be made with Customer Service (see the Contact Us page). NO LATER THAN 30 days from the date of your receipt of the products.
3.8.2 All returns are subject to the following requirements:
(i) You must request and receive from Customer Service (see the Contact Us page) a Return Authorization Number before making a return; DO NOT ship products you wish to return until you receive instructions from Customer Service;
(ii) Unless expressly otherwise approved in writing by Customer Service, all products returned must be in their original packaging and must be in substantially the same original condition as shipped; and
(iii) Products that have been used or have been damaged while in your possession are not returnable for replacement or refund.
3.8.3 YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCTS WILL BE, ENTIRELY AT OUR ELECTION, (I) REPLACEMENT OF THE PRODUCTS AT NO COST TO YOU OR (II) A REFUND OF THE PURCHASE PRICE PAID BY YOU.
3.9 No Warranties: BY MAKING A PURCHASE FROM US, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT ALL PRODUCTS ARE SOLD "AS IS," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES OF TITLE AND NON-INFRINGEMENT. WE NEITHER MAKE NOR ASSUME, AND DO NOT AUTHORIZE ANY OTHER PERSON TO MAKE OR ASSUME, ANY OBLIGATION, LIABILITY OR WARRANTY IN CONNECTION WITH ANY PRODUCTS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.
3.10 Limitation of Liability:
3.10.1 BY MAKING A PURCHASE FROM US, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL WE BE LIABLE UNDER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF USE, LOSS OF SALE, LOSS OF DATA OR INFORMATION OF ANY KIND, OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) ARISING FROM OR IN CONNECTION WITH: (I) ANY PRODUCTS YOU PURCHASE FROM US, OR YOUR USE, CONSUMPTION, RESALE OR FURTHER DISTRIBUTION OF SUCH PRODUCTS, OR ANY DEFECTS IN SUCH PRODUCTS; (II) OUR FAILURE TO FILL YOUR ORDER IN WHOLE OR IN PART, OR ANY ERROR IN OUR FILLING OF YOUR ORDER; OR (III) ANY DELAY IN PRODUCTION, SHIPMENT OR DELIVERY OF YOUR ORDER, OR OUR FAILURE TO NOTIFY YOU OF SUCH DELAY; REGARDLESS OF WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3.10.2 BY MAKING A PURCHASE FROM US, YOU FURTHER EXPRESSLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL OUR TOTAL AND AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO YOUR PURCHASE OR USE OF ANY PRODUCTS, EXCEED THE TOTAL AMOUNT ACTUALLY PAID, IF ANY, BY YOU TO US FOR SUCH PRODUCTS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
4. General Terms
4.2 Governing Law; Jurisdiction: By using the Site, you expressly acknowledge and agree that:
(i) the Site shall be deemed solely based in the State of Illinois;